Apple today extended its Keyboard Service Program to allMacBook,MacBook Air, andMacBook Pro models equipped with any generation of its butterfly mechanism keyboard, not long after apologizing over the issues .
This means 2018MacBook Air, 2018MacBook Pro, or just-announced 2019 MacBook Pro models that experience keyboard issues such as sticky or inconsistently responding keys now qualify for free repairs up to four years after the original purchase date worldwide, regardless of warranty status.
To address the underlying issues, Apple said it has changed the material in the 2019MacBook Prokeyboard's butterfly mechanism to "substantially reduce problems that some users have seen," according to The Loop .
The new keyboard design on the 2019MacBook Prois still classified as "third generation" like the 2018MacBook Proand 2018MacBook Air. Owners of the 2018MacBook Proand 2018MacBook Aircan have their keyboards replaced with ones that have the new materials during repair, according to The Verge .
To initiate a keyboard repair, visit the Get Support page on Apple's website to book a Genius Bar or Apple Authorized Service Provider appointment.
Related Roundups:MacBook Air, MacBook Pro
Tags:repair program, Butterfly Keyboard Issues Guide